Cookie and Data Usage Policy
Understanding how CodeStreamSys uses tracking technologies and data collection on our platform to enhance your bug tracking experience
Last Updated: February 15, 2025 | Effective Date: January 1, 2025
What Are Tracking Technologies?
When you visit codestreamsys.com, our platform uses various tracking technologies to collect information about how you interact with our bug tracking services. These technologies include cookies, web beacons, local storage, and similar tools that help us understand user behavior and improve our platform's functionality.
Cookies are small text files stored on your device that remember information about your visits. Think of them as digital bookmarks that help our system recognize you when you return. For a bug tracking platform like ours, this means remembering your project preferences, dashboard layouts, and filter settings so you don't have to reconfigure everything each time you log in.
Our tracking technologies work behind the scenes to make your bug reporting and project management experience smoother and more personalized.
Types of Tracking We Use
Essential Tracking
Required for basic platform functionality like user authentication, session management, and security features. These cannot be disabled as they're necessary for CodeStreamSys to operate properly.
Functional Tracking
Remembers your preferences such as dashboard configurations, project sorting options, notification settings, and interface customizations to provide a personalized bug tracking experience.
Performance Analytics
Helps us understand which features are most used, where users encounter difficulties, and how we can improve our bug tracking workflows and reporting capabilities.
Communication Tracking
Enables us to provide relevant updates about new features, system maintenance, and improvements to our bug tracking platform based on your usage patterns.
How Tracking Enhances Your Experience
- Persistent Dashboard Settings: When you customize your bug tracking dashboard with specific filters, column arrangements, or project views, our tracking remembers these preferences so they're ready when you return.
- Streamlined Bug Reporting: We track which bug categories and severity levels you use most frequently, allowing our system to pre-populate forms and suggest relevant tags for faster reporting.
- Project Context Memory: Our platform remembers which projects you were working on, maintaining your workflow context across sessions without requiring you to navigate back to your active issues.
- Performance Optimization: By understanding which features load slowly or cause confusion, we can prioritize improvements that matter most to active users of our bug tracking system.
- Security Monitoring: Tracking helps us identify unusual login patterns or suspicious activity, protecting your bug tracking data and project information from unauthorized access.
Data Retention and Storage
Different types of tracking data have different retention periods based on their purpose and legal requirements. Here's how we handle your information over time:
- Session Data: Cleared when you log out or after 24 hours of inactivity
- Preference Settings: Stored until you change them or delete your account
- Analytics Data: Aggregated and anonymized after 90 days, with individual identifiers removed
- Security Logs: Retained for 12 months to ensure platform integrity and investigation capabilities
- Performance Data: Collected and analyzed in 30-day cycles for continuous improvement
We regularly review and purge unnecessary data to minimize storage while maintaining the functionality you expect from our bug tracking platform. Your project data and bug reports follow separate retention policies outlined in our main Privacy Policy.
Managing Your Tracking Preferences
You have several options for controlling how CodeStreamSys tracks your activity. While some tracking is essential for platform functionality, you can adjust optional tracking through various methods:
- Browser Settings: Most browsers allow you to block or delete cookies. Look for "Privacy" or "Cookie Settings" in your browser's preferences menu. Keep in mind this may affect platform functionality.
- Account Preferences: Once logged into CodeStreamSys, visit your account settings to adjust analytics preferences and communication tracking options while maintaining essential bug tracking features.
- Incognito/Private Browsing: Using private browsing modes limits tracking but may require you to reconfigure your dashboard and preferences each session.
- Browser Extensions: Third-party privacy tools can block certain tracking, though this might interfere with some CodeStreamSys features like automated bug categorization or project suggestions.
We recommend allowing functional tracking for the best experience while adjusting analytics and communication preferences based on your comfort level. Our platform is designed to work effectively even with limited tracking enabled.
Third-Party Integration Tracking
CodeStreamSys integrates with various development tools and platforms commonly used in Taiwan's tech industry. These integrations may involve additional tracking to provide seamless bug reporting workflows:
- Code repository connections for automatic bug-to-code linking
- Project management tool synchronization for workflow integration
- Communication platform notifications for team collaboration
- Development environment plugins for direct bug submission
- Testing framework integrations for automated bug detection
Each third-party integration operates under its own privacy policy in addition to ours. We carefully select integration partners and provide clear information about data sharing when you enable these connections. You can disable individual integrations while maintaining core bug tracking functionality.
Updates and Changes
As CodeStreamSys evolves and adds new bug tracking features, our use of tracking technologies may change. We'll notify you of significant updates through your registered email and by updating the effective date at the top of this policy.
Recent changes include enhanced project context tracking to better remember your workflow state and improved performance analytics to identify system bottlenecks affecting bug report processing times. We always aim to balance functionality improvements with privacy considerations.
We encourage you to review this policy periodically, especially after major platform updates or when you notice changes in how CodeStreamSys behaves or remembers your preferences.
Questions About Our Tracking Practices?
If you have questions about how we use tracking technologies or need help adjusting your preferences, our team is ready to help. We're committed to transparency about our data practices.
Contact us at support@codestreamsys.com or call +886 7 370 1595
CodeStreamSys Office: No. 80號, Fuxing Rd, Taoyuan District, Taoyuan City, Taiwan 33000